OggChat is a customer live chat solution for website support and sales that integrates with Google Talk. It is unique among live chat services as it incorporates features such as customizable chat windows, skills based routing, queuing, and operator scheduling, but routes all chats directly to each operator’s Google Talk account. This means operators don’t need any special software or training, they just login to their Google Talk client, GMail or IGoogle to start accepting and responding to customer chat requests.
Continue reading over at Smashing Apps...
Add A Comment